Refund Policy

Eligible refunds

Bookings cancelled 2 or more days (48 hours or more) before arrival are eligible for a full refund.

Bookings cancelled within 48 hours of arrival, no-shows and early departures are not eligible for a refund.

Method & timeline

Approved refunds are returned to the original UPI account used for payment. We start the refund once your cancellation is confirmed; the time it takes to reach your account depends on your bank.

Unverified payments

If a submitted UTR cannot be matched to a received payment, the booking will not be confirmed. Please contact us with your payment screenshot so we can help.